پديد آورندگان :
ديري، زينب نويسنده كارشناسي ارشد روان‌شناسي عمومي، دانشگاه آزاد اسلامي، واحد علوم و تحقيقات، گروه روان‌شناسي، فارس، ايران. Dayyeri, Zinab , سروقد، سيروس نويسنده استاديار، مدير گروه روان‌شناسي، دانشگاه آزاد اسلامي، دانشكده علوم تربيتي و روان‌شناسي، مرودشت، ايران. Sarvghad, Sirous , برزگر، مجيد نويسنده استاديارگروه روان‌شناسي، دانشگاه آزاد اسلامي، دانشكده علوم تربيتي و روان‌شناسي، مرودشت، ايران. Barzegar, Majid
چكيده لاتين :
The relationship between coping strategies with stress, self-efficacy and
psychological hardiness in relief workers of Red Crescent society of
Kohgiluyeh & Boyer-Ahmad province
Corresponding Author: Zinab Dayyeri, MA in general psychology, Islamic Azad University,
Science and Research branch of Fars, Iran Email:Z.dayeri@yahoo.com
Sirous Sarvghad, Assistant professor Psychology, Islamic Azad University, Marvdasht
branch, Faculty of psychology and educational science, Iran
Majid Barzegar, Assistant professor, Islamic Azad University, Marvdasht branch, Faculty of
psychology and educational science, Iran
Received: May 17, 2014 Accepted: February 11, 2015
Abstract
Background: Everyday, relief workers deal with a variety of stressors such as overload
work, interpersonal conflicts, work shifts, mortality, lack of psychological support, conflict
with managers and confusion in the face of their authorities. These factors can affect the
relief workers (rescuer). Using coping strategies like stress, hardiness and the sense of
effectiveness in dealing with activities and challenges can affect relief workers’ psychological
health. This paper aims to study the relationship between coping strategies with stress,
psychological hardiness and self-efficacy in relief workers in Red Crescent society of
Kohgiluyeh & Boyer-Ahmad province.
Method: In this descriptive and cross-sectional study, about 291 relief workers was selected
and studied in Red Crescent society of Kohgiluyeh & Boyer Ahmad province by using
stratified random sampling. Data was gathered through self-efficacy questionnaire
(Schwarzer, Jerusalem 1979), coping strategies (Endler & Parker, 1990), and psychological
hardiness in Personal Views Survey (Kobasa, 1990). In addition, data were analyzed by
using SPSS19 software and Pearson’s coefficient statistical test. (P=0.01)
Findings: The results are as follows: dimensions of psychological hardiness consist of
struggle, commitment and control with mean and standard deviation of 39 & 3.4, 37& 3.6,
and 40.5 & 3 respectively; dimensions of coping strategies including problem-oriented,
excitement-oriented and avoidance with mean and standard deviation 62 & 10.7; 59 &10.7
and60.3 & 10/1 respectively. About self-efficacy, the mean and standard deviation in relief
workers were of 33 and 4. It must be said that the highest mean and standard deviation was
seen in problem-oriented coping style (62 and 10/7). The findings showed that there was a
significant relationship among psychological hardiness, coping strategies and self-efficacy in
relief workers (p < 0/01). Also, dimensions of hardiness (commitment and struggle) have a
meaningful relationship with components of coping strategies (p < 0/01).
Conclusion: According to the results, self-efficacy, hardiness and coping strategies can be
developed; and organizations can play an important role in developing these features in
relief workers.
Keywords: coping strategies with stress, psychological hardiness, self-efficacy, relief worker
