بررسي تأثير مؤلفه هاي مديريت دانش بر ميزان اعتماد كاركنان به فناوري اطلاعات در دانشگاه علوم پزشكي مشهد (۱۳۹۴)

Studying the Effect of Knowledge Management Components on Trust to Information Technology in Mashhad University of Medical Sciences ‘Staff

مقدمه: در سالهاي اخير، سازمان ها به دليل افزايش رقابت در محيط كسب و كار، بكارگيري اطلاعات و دانش را در سرلوحه امورخود قرار داده اند تا از اين طريق بتوانند به مزيت رقابتي دست يابند و در دنياي تجاري و رقابتي حضور مستمر و پايداري داشته باشند. پژوهش حاضر با هدف بررسي تأثير مؤلفه هاي مديريت دانش بر ميزان اعتماد به فناوري اطلاعات در بين كاركنان دانشگاه علوم پزشكي مشهد انجام گرفت. روش پژوهش: اين مطالعه توصيفي به صورت مقطعي از دي تا بهمن ۱۳۹۴ انجام شد. نمونه گيري به صورت خوشه اي انجام گرفت و در هر رسته شغلي نمونه ها به صورت تصادفي ساده انتخاب شدند. ابزار گردآوري داده ها پرسشنامه پژوهش گر ساخته بود. روايي و پايايي پرسشنامه مذكور تأييد شد. داده ها با استفاده از نرمافزار spss نسخه ۱۶ مورد تجزيه و تحليل قرار گرفت. يافته ها: در پژوهش حاضر ۶۰۰ نفر مورد بررسي قرار گرفتند كه ۴۶.۸درصد را مردان و ۵۳،۲ درصد ديگر را زنان تشكيل مي دادند. نمره كلي مديريت دانش و ميزان اعتماد به فناوري اطلاعات در بين كاركنان به ترتيب 0،67+3،23 و 0،67-3،23 و 0،86+3،24 و 0،86-3،24 بود. همبستگي مستقيم متوسط بين مؤلفه هاي مديريت دانش و ميزان اعتماد كاركنان به فناوري اطلاعات وجود دارد (p- (value≤0.001,r=0.407. نتيجه گيري: مؤلفه هاي مديريت دانش بر ميزان اعتماد كاركنان به فناوري اطلاعات تأثير مستقيمي دارد. لذا ضروري است تا مديران سازمان هاي درماني جهت موفق بودن در رسالت سازماني خود، به ارتقاء دانش كاركنان، استفاده بيشتر از فناوري اطلاعات و ايجاد يك فرهنگ آكنده از اعتماد در ميان كاركنان توجه نمايند.

Introduction: In recent years, increasing competition in the business environment, the use of information and knowledge are put on top of organizations affairs so that they can gain a Competitive Advantage and persistent presence in business world. This study examined the impact of knowledge management Components on the level of confidence in the information technology in staff of Mashhad University of Medical Sciences. Methods: This study was conducted as a descriptive-analytical, cross-sectional one, from October to November 2015. Cluster sampling was conducted and in every field of work were selected by simple random sampling. Data were collected by questionnaire. The reliability and validity of the questionnaire was confirmed. Data analysis was performed with software spss version 16. Results: In this study, 600 people were evaluated that 46.8 % were men and 53.2 % were women. Total score of trust in IT and knowledge management among employees was 3.24 ± 0.86 and 3.23 ± 0.67 respectively. There was a direct correlation between knowledge management Initiatives and staff confidence in information technology (p-value ≤ 0.001, r = 0.407). Conclusion: Knowledge management Components had a great impact on the confidence of the staff to information technology. Therefore, it is essential for health managers to focus on promotion of staff’s knowledge, using of information technology and create a climate of confidence culture among employees to be successful in their organizational mission. Background and Aim: In recent years, increasing competition in the business environment, the use of information and knowledge are put on top of organizations affairs so that they can gain a Competitive Advantage and persistent presence in business world.This study examined the impact of knowledge management Components on the level of confidence in the information technology in staff of Mashhad University of Medical Sciences.Material and method: This study was conducted as a descriptive-analytical, cross-sectional one, from October to November 1394. Cluster sampling was conducted and In every field of work were selected by simple random sampling. Data were collected by questionnaire. The reliability and validity of the questionnaire was confirmed. Data analysis was performed with software spss version 16.Result: In this study, 600 people were evaluated that 46.8 % were men and 53.2 % were women. Total score of trust in IT and knowledge management among employees was 3.24 ± 0.86 and 3.23 ± 0.67 respectively. There was a direct correlation between knowledge management Initiatives and staff confidence in information technology (p-value ≤ 0.001, r = 0.407). Conclusion: Knowledge management Components had a great impact on the confidence of the staff to information technology. Therefore, it is essential for health managers to focus on promotion of staffs knowledge,using of information technology and Create a climate of confidence culture among employees to be successful in their organizational mission.