ارزيابي و رتبه‌بندي پيمانكاران از نظر عملكرد HSE با استفاده از روش تصميم‌گيري چند معياره (AHP و TOPSIS) در مجتمع بندري امام خميني (ره)

Assessment and Ranking of Contractors from the Point of View Health and Safety Executive (HSE) Performance Using Multi-criteria Decision Making Methods (AHP and TOPSIS) in Imam Khomeini Port Complex

مقدمه: ارزيابي عملكرد و تعيين اثربخشي سيستم مديريتي از جمله سيستم مديريت (HSE (Health Safety Environment به منظور دست يافتن به بهبود مستمر در سازمان­ ها امري اجتناب­ ناپذير است. مواد و روش ها: اين پژوهش به‌منظور ارزيابي و رتبه‌بندي پيمانكاران از نظر عملكرد HSE با استفاده از روش تصميم‌گيري چند معياره (AHP و TOPSIS) در مجتمع بندري امام خميني (ره) و ارائه راهكارهاي مديريتي در راستاي پيشبرد و بهبود وضعيت HSE پيمانكاران در اين مجتمع صورت پذيرفت. يافته ها: پس از شناسايي 38 پيمانكار، با استفاده از تكنيك دلفي 4 معيار و 22 زير معيار تعيين گرديد و با استفاده از روش (AHP (Analytical Hierarchy Process معيارها و زيرمعيارها وزن دهي و اولويت‌بندي گرديد، كه معيار مديريتي با وزن 0/586 بالاترين امتياز و معيار محيط­زيستي با وزن 0/085 پايين­ترين امتياز، همچنين زيرمعيار نيروي متخصص HSE با وزن 0/272 بالاترين و فضاي سبز با وزن 0/006 پايين‌ترين وزن را به خود اختصاص دادند. در پايان با استفاده از تكنيك (TOPSIS (Technique for Order Preference by Similarity to Ideal Solution ارزيابي و رتبه‌بندي پيمانكاران از نظر عملكرد HSE انجام شد. نتايج نشان داد كه به لحاظ عملكرد HSE شركت هاي GA و A. N. A، T. GH. KH با فعاليت خدمات دريايي و بندري - نت خشكي و تخليه و بارگيري به ترتيب با امتيازهاي 0/9452، 0/9367 و 0/9264 در رتبه اول تا سوم قرار گرفتند. علاوه بر اين، پيمانكاران بر اساس عملكرد HSE در سه سطح خوب (9 پيمانكار)، متوسط (22 پيمانكار) و ضعيف (7 پيمانكار) سطح بندي شدند. نتيجه گيري: بر اساس شاخص هاي تعيين شده، عملكرد مديريت HSE در بيشتر شركت هاي پيمانكاري در وضعيت مطلوب قرار داشت. اين وضعيت مي تواند ناشي از استقرار سيستم مديريت HSE و ميزان تعهد پيمانكاران در رعايت الزامات HSE باشد.

Background and Objective: Performance evaluation and the determination of the effectiveness of management systems, including the Health and Safety Executive (HSE) management system, is inevitable to achieve constant improvement in organizations. Materials and Methods: This study was conducted to evaluate and rank contractors for Health and Safety Executive (HSE) performance using multi-criteria decision making methods of analytic hierarchy process (AHP) and technique for order performance by similarity to ideal solution (TOPSIS) in Imam Khomeini port complex. We also strived to provide management solutions to improve the HSE status of contractors in this complex. Results: After identifying 38 contractors, 4 criteria and 22 sub-criteria were determined by using Delphi technique, and then the criteria and sub-criteria were weighed and prioritized by using the analytical hierarchy process (AHP) method. The management criteria with the weight of 0.586 obtained the highest score and the environmental criteria with the weight of 0.0085 attained the lowest score. Also, the sub-criterion of the HSE professional staff with the weight of 0.272 obtained the highest and green space with the weight of 0.006 obtained the lowest weight. Finally, the contractors were assessed and ranked in terms of HSE performance using the TOPSIS technique. The results showed that in terms of HSE performance T.GH.KH, A.N.A and G.A companies with activity the port and sea service-aridity and vacating and loading installations with arrange points 0/9452, 0/9367 and 0/9264 ranked the first until third place. Also, contractors based on performance HSE were ranked in the three levels of good (9 contractors), moderate (22 contractors), and weak (7 contractors). Conclusion: According to the selected criteria, the performance of HSE management in the majority of contracting companies in a favorable situation. This situation can be attributed to the establishment of HSE management system and the level of contractors' compliance with the HSE requirements.