بررسي مشكلات سازماني بخش كنترل كيفيت شركت هاي داروسازي شبه دولتي و خصوصي

Organizational problems of public and private Pharmaceutical quality control departments

ﻫﺪف از ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﻣﻄﺎﻟﻌﻪ ﺑﺮرﺳﻲ ﻣﺸﻜﻼت ﺳﺎزﻣﺎﻧﻲ ﺑﺨﺶ ﻛﻨﺘﺮل ﻛﻴﻔﻴﺖ ﺷﺮﻛﺖ ﻫﺎي داروﺳﺎزي ﺷﺒﻪ دوﻟﺘﻲ و ﺧﺼﻮﺻﻲ اﺳﺖ. ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﻳﻚ ﻣﻄﺎﻟﻌﻪ ﻣﻘﻄﻌﻲ اﺳﺖ ﻛﻪ در ﺑﺨﺶ ﻛﻨﺘﺮل ﻛﻴﻔﻴﺖ ﺷﺮﻛﺖ ﻫﺎي داروﺳﺎزي ﺷﺒﻪ دوﻟﺘﻲ و ﺧﺼﻮﺻﻲ، در دو ﻣﺮﺣﻠﻪ ﺻﻮرت ﭘﺬﻳﺮﻓﺖ. در اﻳﻦ ﻣﻄﺎﻟﻌﻪ ﻣﺎﺗﺮﻳﺲ SWOT ﺟﻬﺖ ﺗﻌﻴﻴﻦ ﻣﻮﻗﻌﻴﺖ اﺳﺘﺮاﺗﮋﻳﻚ ﺑﺨﺶﻫﺎ اﺳﺘﻔﺎده ﮔﺮدﻳﺪ. اﺑﺰار ﮔﺮدآوري دو ﭘﺮﺳﺸﻨﺎﻣﻪ ﺑﻮد. در ﭘﺮﺳﺸﻨﺎﻣﻪ اول ﺑﻪ روش ﺑﺎرش اﻓﻜﺎر ﻧﻈﺮات ﻣﺪﻳﺮان و روﺳﺎي ﻣﺴﺌﻮل ﺑﺨﺶ ﻫﺎ ﻋﻨﻮان ﺷﺪ. در ﭘﺮﺳﺸﻨﺎﻣﻪ دوم اوﻟﻮﻳﺖﺑﻨﺪي ﻧﻘﺎط ﻗﻮت، ﺿﻌﻒ،ﻓﺮﺻﺖ و ﺗﻬﺪﻳﺪ ﺗﻮﺳﻂ 80 ﻧﻔﺮ ﻣﺪﻳﺮان، روﺳﺎ و ﻛﺎرﺷﻨﺎﺳﺎن ﻛﻠﻴﺪي ﺑﺨﺶﻫﺎي ﻛﻨﺘﺮل ﻛﻴﻔﻴﺖ ﻣﺸﺨﺺ ﮔﺮدﻳﺪ. ﺑﺎ ﺗﻮﺟﻪ ﺑﻪ ﺗﺤﻠﻴﻞ SWOT، ﻣﻮﻗﻌﻴﺖ ﺑﺨﺶﻫﺎي ﻛﻨﺘﺮل ﻛﻴﻔﻴﺖ ﺷﺮﻛﺖﻫﺎي ﺷﺒﻪ دوﻟﺘﻲ و ﺧﺼﻮﺻﻲ از ﻧﻈﺮ ﻋﻮاﻣﻞ داﺧﻠﻲ و ﺧﺎرﺟﻲ ﺑﻪ ﺗﺮﺗﻴﺐ ﺷﺮﻛﺖﻫﺎي ﺷﺒﻪ دوﻟﺘﻲ 2/55 و 2/25، ﺷﺮﻛﺖﻫﺎي ﺧﺼﻮﺻﻲ 2/67 و 2/55 ﺑﻮد. ﻧﺘﺎﻳﺞ ﻧﺸﺎن ﻣﻲدﻫﺪ ﻛﻪ ﺑﺨﺶ ﻫﺎي ﻛﻨﺘﺮل ﻛﻴﻔﻴﺖ ﺷﺮﻛﺖﻫﺎي داروﺳﺎزي ﺧﺼﻮﺻﻲ ﺑﺎ ﻛﺴﺐ ﻣﻮﻗﻌﻴﺖ اﺳﺘﺮاﺗﮋﻳﻚ ﺗﻬﺎﺟﻤﻲ (SO) از ﺟﺎﻳﮕﺎه ﻧﺴﺒﺘﺎ ﺧﻮﺑﻲ ﺑﺮﺧﻮردار ﻫﺴﺘﻨﺪ و ﺑﺨﺶ ﻛﻨﺘﺮل ﻛﻴﻔﻴﺖ ﺷﺮﻛﺖﻫﺎي داروﺳﺎزي ﺷﺒﻪ دوﻟﺘﻲ در ﻣﻮﻗﻌﻴﺖ رﻗﺎﺑﺘﻲ (ST) ﻗﺮار دارﻧﺪ.

The aim of this study was to survey the problems of quality control (QC) departments of public and private pharmaceutical companies. In this cross sectional study, population included sample of QC departments of public and private pharmaceutical companies. To develop SWOT analysis, in first step questionnaires were filled by brain storm and in second step listed questionnaires (strengths, weaknesses, opportunities, and threats) were evaluated by managers, heads and key experts of QC departments. According to SWOT analysis, the public and private QC departments achieved 2.55 and 2.67 in IFE (Internal Factors Evaluation) and 2.25 and 2.55 in EFE (External Factors Evaluation). This study showed that private QC departments placed in aggressive quadrant, but public QC departments is in competitive quadrant