Title of article
Effects of waiting on the satisfaction with the service: Beyond objective time measures
Author/Authors
Ad Pruyn، نويسنده , , Ale Smidts، نويسنده ,
Issue Information
ماهنامه با شماره پیاپی سال 1998
Pages
14
From page
321
To page
334
Keywords
Consumption emotions , Customer satisfaction , Services marketing , Health Care Marketing , Extended service transaction , Dynamic marketing models
Journal title
International Journal of Research in Marketing
Serial Year
1998
Journal title
International Journal of Research in Marketing
Record number
124451
Link To Document