مرکز منطقه ای اطلاع رساني علوم و فناوري - Mounting effective IT based customer service operations under emergent conditions: Deconstructing myth as a basis of understanding

Title of article :

Mounting effective IT based customer service operations under emergent conditions: Deconstructing myth as a basis of understanding

Author/Authors :

Stephen Corea، نويسنده ,

Issue Information :

فصلنامه با شماره پیاپی سال 2005

Pages :

From page :

109

To page :

142

Keywords :

IT use , Contradictions , Myth , emergence , effectiveness , Semiotic , Rhetorical , Customer service

Journal title :

Information and Organization

Serial Year :

2005

Journal title :

Information and Organization

Record number :

134257

Link To Document :