Title of article
The role of organizational service climate in generating control and empowerment among workers and customers
Author/Authors
Dana Yagil، نويسنده , , Iddo Gal، نويسنده ,
Issue Information
دوماهنامه با شماره پیاپی سال 2002
Pages
12
From page
215
To page
226
Journal title
Journal of Retailing and Consumer Services
Serial Year
2002
Journal title
Journal of Retailing and Consumer Services
Record number
148752
Link To Document