مرکز منطقه ای اطلاع رساني علوم و فناوري - Measuring and Managing Customer Satisfaction: , by Sheila Kessler. Milwaukee, WI: ASQ Quality Press, 1996. 228p. $32.00 ($26.00, members of the American Society for Quality). ISBN 0-87389-364-6. LC 96-19579

Title of article :

Measuring and Managing Customer Satisfaction: , by Sheila Kessler. Milwaukee, WI: ASQ Quality Press, 1996. 228p. $32.00 ($26.00, members of the American Society for Quality). ISBN 0-87389-364-6. LC 96-19579

Issue Information :

روزنامه با شماره پیاپی سال 2000

Pages :

From page :

369

To page :

370

Journal title :

The Journal of Academic Librarianship

Serial Year :

2000

Journal title :

The Journal of Academic Librarianship

Record number :

272760

Link To Document :

https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=272760