نقش فناوري اطلاعات و ارتباطات و مديريت دانش در بندر خرمشهر

ﺑﻨﺎدر ﻫﻤﯿﺸﻪ ﻧﻘﺶ ﻣﻬﻤﯽ را در ﺑﺨﺶ ﺗﺠﺎرت داﺧﻠﯽ و ﺑﯿﻦ اﻟﻤﻠﻠﯽ ﺑﺎزي ﻣﯽﮐﻨﻨﺪ و ﻫﺮ ﺟﺎ ﮐﻪ ﺑﻨﺎدر ﺑﻬﺒﻮد ﭘﯿﺪا ﮐﻨﻨﺪ، ﮐﺸﻮر ﻫﻢ ﺗﻮﺳﻌﻪ ﻣﯽﯾﺎﺑﺪ. ﺑﻬﺮﺣﺎل در ﺑﺤﺚ ﺟﻬﺎﻧﯽ ﺷﺪن، ﺑﻨﺎدر ﻧﻘﺶ ﻓﻌﺎل در رﺷﺪ دارد. از ﻃﺮﻓﯽ دﯾﮕﺮ ﺗﻨﻮع و ﺧﺪﻣﺎت اراﺋﻪ ﺷﺪه از ﻃﺮف ﺑﻨﺎدر و ﮐﺸﺘﯿﺮاﻧﯽ اﻓﺰوده ﺷﺪه و ﺳﺎزﻣﺎن ﺑﻨﺎدر و ﮐﺸﺘﯿﺮاﻧﯽ ﺟﻬﺖ ﺣﻔﻆ ﻣﺤﯿﻂ زﯾﺴﺖ و ﻫﻤﭽﻨﯿﻦ اراﺋﻪ ﺧﺪﻣﺎت ﺧﻮد، ﺑﻪ ﻧﺎﭼﺎر ﺑﺎﯾﺪ از ﺗﮑﻨﻮﻟﻮژيﻫﺎي ﻧﻮﯾﻦ و ﭘﯿﺸﺮﻓﺘﻪ اﻃﻼﻋﺎﺗﯽ و ارﺗﺒﺎﻃﯽ ﺑﻬﺮه ﺟﻮﯾﻨﺪ، ﺗﺎ ﺑﺘﻮاﻧﻨﺪ ﺧﺪﻣﺎت ﺧﻮد را در ﮐﻮﺗﺎهﺗﺮﯾﻦ زﻣﺎن ﻣﻤﮑﻦ و ﺑﺎ ﮐﯿﻔﯿﺖ ﺑﺮﺗﺮ اراﺋﻪ ﻧﻤﺎﯾﻨﺪ. ﺑﻨﺎﺑﺮاﯾﻦ ﺑﺎ ﺗﻮﺟﻪ ﺑﻪ ﺣﺠﻢ ﮔﺴﺘﺮده ﺻﺎدرات و واردات ﮐﺎﻻ، ﺗﻮﺳﻌﻪ ﺑﻨﺎدر ﮐﺸﻮر ﺑﻪ ﻋﻨﻮان دروازه ارﺗﺒﺎﻃﯽ ﮐﺸﻮر در راﺳﺘﺎي ﺗﻮﺳﻌﻪ درﯾﺎﻣﺤﻮر اﻣﺮي اﻟﺰاﻣﯽ اﺳﺖ، و اﯾﻦ ﻣﺴﺌﻠﻪ، ﻧﯿﺎز ﺑﻪ ﻓﻨﺎوري اﻃﻼﻋﺎت و ارﺗﺒﺎﻃﺎت و ﻫﻤﭽﻨﯿﻦ ﻣﺪﯾﺮﯾﺖ داﻧﺶ را ﻧﻤﺎﯾﺎن ﻣﯽﮐﻨﺪ. در اﯾﻦ ﭘﮋوﻫﺶ ﺑﺎ اﺳﺘﻔﺎده از روش ﺗﻮﺻﯿﻔﯽ و ﮐﺘﺎﺑﺨﺎﻧﻪ اي، در ﻧﻈﺮ دارﯾﻢ ﻧﻘﺶ ﻓﻨﺎوري اﻃﻼﻋﺎت و ﻣﺪﯾﺮﯾﺖ داﻧﺶ را در ﺳﺎزﻣﺎن ﺑﻨﺎدر و ﮐﺸﺘﯿﺮاﻧﯽ ﻣﻮرد ﻣﻄﺎﻟﻌﻪ ﻗﺮار دﻫﯿﻢ ﺑﻪ ﻣﻨﻈﻮر دﺳﺘﯿﺎﺑﯽ ﺑﻪ اﯾﻦ ﻫﺪف اﺑﺘﺪا ﺗﻌﺮﯾﻔﯽ از ﻓﻨﺎوري ﻣﺪﯾﺮﯾﺖ داﻧﺶ اراﺋﻪ ﻣﯽﮔﺮدد و ﺳﭙﺲ ﺳﯿﺮ ﺗﺤﻮل ﺑﻨﺎدر و ﮐﺸﺘﯽراﻧﯽ و ﻧﻘﺶ ﻓﻨﺎوري در ﺑﻨﺪرﺧﺮﻣﺸﻬﺮ ﺑﯿﺎن ﻣﯽﮔﺮدد. و در ﻧﻬﺎﯾﺖ ﭘﯿﺸﻨﻬﺎداﺗﯽ اراﺋﻪ ﺧﻮاﻫﺪ ﺷﺪ

Ports always play an important role in the domestic and international trade sector, and the country develops wherever ports are improving. However, in the context of globalization, ports play an active role in growth. On the other hand, the diversity and services provided by ports and shipping and the shipping and shipping organization to protect the environment and provide its services, inevitably need to use modern and advanced information and communication technologies, in order to be able to service their services in Provide the shortest possible time and quality Therefore, due to the large volume of export and import of goods, development of the ports of the country as the gateway to the country in the development of maritime security is imperative, and this implies the need for information and communication technology as well as knowledge management. In this research, using descriptive and library methods, we consider the role of information technology and knowledge management in the ports and shipping organization In order to achieve this objective, knowledge management technology is first defined and then the evolution of ports and shipping and the role of technology in Khorramshahr port are presented. an‎d finally, suggestions will be made