Title :
“Customer Value Method” which change technology into customer value & new business: Professional Consulting that fuses theory & practice
Author :
Hosoya, Yoshihiro
Author_Institution :
R&D Team, Japan Manage. Assoc. Consultants Inc., Japan
Abstract :
Over 30 years, our R&D division produces new business through technology & skills. This presentation explores some recent method which creates new business and execution examples in Japan´s company. We call this “Customer Value Method” which changes technology into customer value & new business. The feature of “Customer Value Method” consists of the visible planning process which engineers and marketers connects the technology strong points into customer value in the concurrent meeting. In this paper the authors present the procedure to develop customer value and implement on B2B examples, especially material resource company.
Keywords :
customer services; innovation management; strategic planning; value engineering; B2B examples; Japan´s company; R and D division; customer value method; marketers; material resource company; new business; planning process; professional consultation; Abstracts; Companies; Computer aided software engineering; Fuses; Materials; Planning;
Conference_Titel :
Management of Engineering & Technology (PICMET), 2014 Portland International Conference on
Conference_Location :
Kanazawa