Investigating the relationship between competency development and organizational performance

Competency development and human resources are increasingly valued by organizations. Employees are confronted by the question of how to enhance their abilities to meet the needs of organizations. For organizations, talent is a crucial enterprise resource in the era of the knowledge economy. One of the key success factors in enterprise management is finding and developing the right talent for the organization. The competency of employees at every level must be established through recruitment, promotion, educational training, and employee career development methods to enhance talent quality and competitiveness, and ensure that enterprises achieve their performance goals. This study investigated (a) the current condition of competency implementation in enterprises; (b) the interconnectedness of competency and recruitment, training, and performance; and (c) the correlation and causality between competency and enterprise performance. Interviews were conducted with professionals and organizations awarded with the Taiwan´s National Training Quality Award to understand the implementation and application of competency in these organizations, which will serve as a reference for enterprises with the intention to advance in competency implementation.