Using MyFeedBack application to statistically investigate students´ feedback access

Feedback has long been a challenge for both staff and students. Despite all the innovative methods and practices, feedback continues to be a significant cause of student dissatisfaction. Most studies involving students´ access to feedback have relied on what students said they did using surveys, interviews and focus groups. This paper shows how one of MyFeedBack´s features was used to investigate whether students do indeed access their feedback. Findings showed that students´ access to feedback was not linked to the marks they received. MyFeedBack can be a useful tool to examine students´ relationship with their feedback in greater detail.