Evaluating team performance using slack based data envelopment analysis

Author

Chuen Tse Kuah ; Kuan Yew Wong

Author_Institution

Dept. of Manuf. & Ind. Eng., Univ. Teknol. Malaysia, Skudai, Malaysia

fYear

2014

fDate

16-19 Feb. 2014

Firstpage

1152

Lastpage

1157

Abstract

The main objective of this paper is to devise a Data Envelopment Analysis (DEA) model to assess team performance. The DEA model in this study uses slack based measure (SBM), a method which deals directly with the input excesses and output shortfall. An explanatory example has been given to demonstrate the applicability of the model to evaluate team performance. From this study, it is found that DEA is suitable to measure team performance. The model is able to provide improvement targets to the inefficient teams. Lastly, a few directions for future research have been identified.

Keywords

data envelopment analysis; human resource management; team working; DEA model; SBM; data envelopment analysis; slack based measure; team performance evaluation; Atmospheric measurements; Organizations; Particle measurements; Performance evaluation; Standards organizations; Technological innovation; Training; Data Envelopment Analysis (DEA); Slack Based Measure (SBM); Team performance evaluation;

fLanguage

English

Publisher

ieee

Conference_Titel

Advanced Communication Technology (ICACT), 2014 16th International Conference on

Conference_Location

Pyeongchang

Print_ISBN

978-89-968650-2-5

Type

conf

DOI

10.1109/ICACT.2014.6779139

Filename

6779139