Title :
E-Government Meets Social Media: Realities and Risks
Author :
Joseph, Rhoda C.
Author_Institution :
Pennsylvania State Univ., University Park, PA, USA
Abstract :
This study uses a content-analysis methodology to examine 100 e-government websites in the US and relevant social media accounts, assessing how state government portals and state governors use social media. After comparing these two environments, the author discusses the inherent risks involved in using social media.
Keywords :
content management; government data processing; portals; social networking (online); US; content-analysis methodology; e-government; e-government Web sites; social media; social media accounts; state government portals; state governors; Content management; Electronic government; Facebook; Media; Social computing; Social network services; Twitter; Web sites; e-government; social computing; social media;
Journal_Title :
IT Professional
DOI :
10.1109/MITP.2012.89
