Abstract :
The majority of aircraft passengers don??t know, or care, whether they are travelling in an airbus or a Boeing, much less a competing airframe from embraer or Bombardier, but they generally have some expectations regarding size. if they are flying long haul, they expect a wide-body jet, probably with two aisles, and possibly with an `upstairs?? for the suited and the uber-rich. if it??s a three to five hour flight, they??ll expect a smaller jet with a single aisle and comparatively less in the way of comfort, while for city-hoppers a noisy box with propellers is the accepted norm. however, expectations at the lower end of the scale may be about to change.