Customer network management: a service provider´s view

Author

Bassett, Bruce ; Henrich, Frederick P. ; Kuhl, Diana ; Shadman, Ali

Volume

28

Issue

3

fYear

1990

fDate

3/1/1990 12:00:00 AM

Firstpage

31

Lastpage

34

Abstract

Experience in providing network management for the 1986 Pan American (Pan Am) Games in Indianapolis USA are described. The situation called for an integrated solution that could manage the 5000 voice, data, and video circuits residing within several different networks providing communications for 6500 data terminals and 143 computers spanning 40 locations. The scope of network management is examined, separating it into two parts: management of the specific local exchange carrier services and integrating that with the management of all other products and services. The driving forces behind the need for customer network control are discussed. A two-stage approach to achieving that control is presented.<>

Keywords

local area networks; network operating systems; telecommunication network management; visual communication; voice communication; Ameritech network integration; Indianapolis USA; LAN; Pan Am Games; Pan American Games; computer networks; computers; customer network control; data terminals; local exchange carrier services; network management; service provider; voice/data/video circuits; Automatic control; Automatic testing; Circuits; Computer network management; Disaster management; Environmental management; History; Real time systems; Shape control; Switches;

fLanguage

English

Journal_Title

Communications Magazine, IEEE

Publisher

ieee

ISSN

0163-6804

Type

jour

DOI

10.1109/35.52890

Filename

52890