• DocumentCode
    1521333
  • Title

    Computer user documentation problems: Their causes and solutions

  • Author

    Martin, Patrick

  • Author_Institution
    UDATA, Morristown, NJ, USA
  • Issue
    4
  • fYear
    1986
  • Firstpage
    19
  • Lastpage
    20
  • Abstract
    Computer user documentation tends to be written by computer people, those familiar with or involved with the computer´s development, who organize manuals in terms of software structure. The author details problems caused by this approach, and ways in which they can be resolved.
  • Keywords
    user manuals; arcane terminology; familiarity; software structure; user documentation; Companies; Computers; Documentation; Hardware; Indexes; Manuals; Software;
  • fLanguage
    English
  • Journal_Title
    Professional Communication, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    0361-1434
  • Type

    jour

  • DOI
    10.1109/TPC.1986.6448983
  • Filename
    6448983
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1521333