Augmented Reality for Improved Service Delivery

Author

Aleksy, Markus ; Vartiainen, Elina ; Domova, Veronika ; Naedele, Martin

fYear

2014

fDate

13-16 May 2014

Firstpage

382

Lastpage

389

Abstract

Augmented Reality (AR) enhances real-world view with additional virtual information. This technique can be applied to a variety of industrial applications. It can be used to localize equipment in an industrial plant, to identify a dedicated device or to show its configuration. In addition, AR can be used in remote service situations, where remote experts are guiding local field workers in maintenance tasks. In this paper, we will describe the opportunities of utilizing the AR technology in industrial settings. Besides the presentation of the envisioned use cases, we will present some prototypes that were developed and evaluated during our work.

Keywords

augmented reality; maintenance engineering; mobile computing; production engineering computing; AR technology; augmented reality; industrial settings; maintenance task; remote service situations; service delivery; Augmented reality; Cameras; Maintenance engineering; Mobile handsets; Object recognition; Prototypes; Visualization; Augmented reality; mobile computing; service delievery;

fLanguage

English

Publisher

ieee

Conference_Titel

Advanced Information Networking and Applications (AINA), 2014 IEEE 28th International Conference on

Conference_Location

Victoria, BC

ISSN

1550-445X

Print_ISBN

978-1-4799-3629-8

Type

conf

DOI

10.1109/AINA.2014.146

Filename

6838690