Notice of RetractionThe influence of trust on electronic banking adoption: Views of Malaysian university lecturers

Notice of Retraction

After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

The past electronic service literatures have proposed that trust is strongly associated with attitudes toward services, and online purchasing behaviors. Trust is the cornerstone for a successful and lasting relationship with the customer it largely determines the customer´s future behavior and loyalty towards the business. The main objective of this research paper is to investigate the relationship between trust and electronic banking adoption. This empirical research involved 307 respondents those completely response the questionnaire from a total of 511 questionnaires distributed in three universities located in the northern states. As a result, trust was found positively influence e-banking adoption. As an implication, the banks have to ensure that e-banking services fully satisfied their customer to ensure a repeat usage and loyalty among them. Somehow, future research must investigate other factors as the antecedent for electronic banking adoption. Other initiative is to consider a model testing in difference context of electronic service to see any generalization on the research result.