Title :
Performance Measures for Improvement of Maintenance Effectiveness: A Case Study in King Abdullah University Hospital (KAUH)
Author :
Al-Momani, K.R. ; Al-Tahat, Mohammad D. ; Jaradat, Enas T.
Author_Institution :
Operations & Maintenance Dept., King Abdullah Univ., Irbrid
Abstract :
This study was conducted in order to assess the needs of performance measures improvement of the health care services; it involved the radiology department at King Abdullah University Hospital (KAUH) in Jordan. Usefulness of the mean time between failures (MTBF), the mean time to repair (MTTR) and availability (A) of the equipments and the underlying types of information required for the improvement of the maintenance system provide guidance to biomedical engineers or maintenance managers endeavoring to develop strategy for maintaining subunits. The results show that despite the general increase in availability (A) of equipments, still there is a considerable mean time to repair (MTTR) of the equipments from the registered failure day, this (MTTR) varies according to the type of equipment and its complexity. There are many advantages of such analysis
Keywords :
biomedical equipment; failure analysis; health care; hospitals; maintenance engineering; performance evaluation; reliability; service industries; Jordan; KAUH; King Abdullah University Hospital; MTBF; MTTR; biomedical engineers; equipment availability; health care services; maintenance effectiveness; maintenance managers; mean time between failures; mean time to repair; performance measurement; radiology department; Availability; Biomedical engineering; Biomedical measurements; Hospitals; Loss measurement; Maintenance engineering; Medical services; Performance loss; Quality management; Radiology; Maintenance; Mean time between failure; Mean time to repair; Performance measures; availability; system effectiveness;
Conference_Titel :
Service Systems and Service Management, 2006 International Conference on
Conference_Location :
Troyes
Print_ISBN :
1-4244-0450-9
Electronic_ISBN :
1-4244-0451-7
DOI :
10.1109/ICSSSM.2006.320535