Integrating psychological and physiological techniques to measure and improve usability an empirical study on health management sport applied product

This research aimed to evaluate an approach of measuring, monitoring and auditing the usability of health care product. Based on the ergonomic perspective and principles, the interactions of the user and motion sports will be studied by using physiological data that gathered by heart rate sensor and eye tracker. Furthermore, the questionnaires used in this research are integrated from the proposed questionnaires as well as applied to reveal the subjective cognition of product usability. This research made use and analyzed the objective and subjective data simultaneously so as to gain more insightful information of users, where we took physiological data as objective data and questionnaire result as subjective data. Therefore, we considered that using eye activity data, heart rate data, mental workload data and questionnaires data was a complete and detailed approach to evaluate usability. Furthermore, we can provide advices for improving the usability based on the result of the proposed method by this research.