A Model of the Relationships among Knowledge Management Practices and Task Knowledge

This paper presents a model of knowledge management practices at the individual level and explores its impact on their task related knowledge. Drawing on Nevis, DiBella and Gould´s various organizational learning processes, we explore how knowledge creation, knowledge sharing, and knowledge application at the individual level impact their task related conceptual, contextual and operational knowledge. The model is empirically tested using structural equation modeling with data from a sample of knowledge workers in a wide variety of enterprises. Results suggest that conceptual knowledge is impacted by knowledge sharing and knowledge application. However, contextual knowledge is enhanced mainly by knowledge application. Greater conceptual and contextual knowledge contributes to better operational knowledge.