Title :
Analyzing Enterprise Social Media Networks
Author :
Smith, Marc ; Hansen, Derek L. ; Gleave, Eric
Abstract :
Broadening adoption of social media applications within the enterprise offers a new and valuable data source for insight into the social structure of organizations. Social media applications generate networks when employees use features to create "friends" or "contact" networks, reply to messages from other users, edit the same documents as others, or mention the same or similar topics. The resulting networks can be analyzed to reveal basic insights into an organization\´s structure and dynamics. The creation and analysis of sample social media network data sets is described to illustrate types of enterprise networks and considerations for their analysis.
Keywords :
commerce; organisational aspects; social networking (online); data source; enterprise media; network analysis; organization structure; social media network; Blogs; Computer networks; Data engineering; Discussion forums; Internet; Joining processes; Social network services; Streaming media; Video sharing; Visualization; Analysis; Enterprise; Organization; Social Graph; Social Media; Social Network;
Conference_Titel :
Computational Science and Engineering, 2009. CSE '09. International Conference on
Conference_Location :
Vancouver, BC
Print_ISBN :
978-1-4244-5334-4
Electronic_ISBN :
978-0-7695-3823-5
DOI :
10.1109/CSE.2009.468