Title :
Research on Digital Etiquette Based on Human-Computer Interaction
Author :
Chunlei Chai ; Fei Cen ; Lingyun Sun
Author_Institution :
Modern Ind. Design Inst., Zhejiang Univ., Hangzhou, China
Abstract :
Different etiquette of software could trigger different attitudes and behaviors of users. This paper conducted a series of word-learning studies in which users either received polite feedback offering compliments and encouragements, or impolite feedback belittling users. Through the analysis on the results of e-learning experiment and post-test questionnaires, it was found that the polite feedback could yield better learning outcomes and greater improvement on satisfaction.
Keywords :
human computer interaction; social aspects of automation; digital etiquette; e-learning experiment; electronic learning; human-computer interaction; impolite feedback; polite feedback; post-test questionnaires; software etiquette; user attitude; user behavior; word-learning studies; Accuracy; Computers; Educational institutions; Face; Human computer interaction; Reliability; Software; Digital etiquette; E-learning; Human-computer interaction;
Conference_Titel :
Intelligent Human-Machine Systems and Cybernetics (IHMSC), 2013 5th International Conference on
Conference_Location :
Hangzhou
Print_ISBN :
978-0-7695-5011-4
DOI :
10.1109/IHMSC.2013.213