Title :
Role conflict in groupware
Author_Institution :
Human Cognition Res. Lab., Open Univ., Milton Keynes, UK
Abstract :
Groupware and computer-supported cooperative work (CSCW) systems are usually considered collaborative, but some kinds of group activity can actually be competitive. The author examines the differences between systems with one role and with several roles and how this potential conflict between the different roles arises. Design rules are provided to reduce the problems of this conflict. These rules are illustrated by an example of a large collaborative system involving many different roles
Keywords :
game theory; groupware; CSCW systems; collaborative systems; competitive activities; computer-supported cooperative work; design rules; group activity; groupware; role conflict; Application software; Cognition; Collaboration; Collaborative software; Collaborative work; Decision support systems; Humans; Laboratories; Mediation; System testing;
Conference_Titel :
Intelligent and Cooperative Information Systems, 1993., Proceedings of International Conference on
Conference_Location :
Rotterdam
Print_ISBN :
0-8186-3135-X
DOI :
10.1109/ICICIS.1993.291744
