Merging the brain and the heart together in the world of virtual teams

The virtual team of the 21st century has discovered a new way of collaborating using technology specifically designed for this purpose. Computers can now do most of the functions that were previously reserved for the human brain; however, technology often fails to account for the ´feeling and sensing´ side of humans. It is often said that people will follow their hearts when making decisions, yet computer technology mimics the brain, rather than the heart, which can create a problematic situation for virtual teamwork. In my discussion, I will talk about the human elements that must be present in order to ensure a smooth operation of collaborative software. Specifically, I will address the human needs of trust, relationship development, and ensuring a shared understanding among team members and how all these interact with technology to create a successful virtual collaboration.