• DocumentCode
    1908476
  • Title

    Reputation Model of Supply Chain Based on the Game of Catering Enterprises and Customers

  • Author

    Wei-Jie, Guo ; Huan, Qi ; Qiu-Jun, Guo

  • Author_Institution
    Dept. of Control Sci. & Eng., Huazhong Univ. of Sci. & Technol., Wuhan, China
  • Volume
    3
  • fYear
    2009
  • fDate
    10-11 Oct. 2009
  • Firstpage
    956
  • Lastpage
    958
  • Abstract
    The judgment of customers and the profit of catering enterprises are influenced by the reputation of the supply chain. We analyzed the relationship of catering enterprises and customers, and the reputation of enterprises in the supply chain using game theory. Equilibrium strategies in the signaling game of catering enterprises and customers are studied theoretically. The reputation model of enterprises in the supply chain is built. When the cost that reduced by the establishment of reputation is greater than the maintenance cost for the catering supply chain, the game between the catering supply chain and customers will bring profit to both sides.
  • Keywords
    customer services; game theory; service industries; supply chain management; catering enterprises; catering supply chain; customers judgment; equilibrium strategies; game theory; supply chain reputation model; Automatic control; Automation; Contracts; Costs; Ethics; Game theory; Industrial relations; Marketing and sales; Supply chains; Toy industry; catering enterprise; reputation; signaling game; supply chain;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Intelligent Computation Technology and Automation, 2009. ICICTA '09. Second International Conference on
  • Conference_Location
    Changsha, Hunan
  • Print_ISBN
    978-0-7695-3804-4
  • Type

    conf

  • DOI
    10.1109/ICICTA.2009.696
  • Filename
    5288154