A Message from the Program Chairs

The 1st IIAI International Conference on Advanced Applied Informatics (IIAI-AAI) consists of three subconferences to cover a wide range of topics of applied informatics: ESKM - International Conference on e-Services and Knowledge Management; LTLE - International Conference on Learning Technologies and Learning Environments; IRIM - International Conference on Institutional Research and Institutional Management. Each subconferences and their topics of interests are related to each other. the biggest current area of applications of information and communication technologies is service industries where e- Services and knowledge management with big data are essential; education is all the more important in this fast-changing, globalized world where borderless services are provided; and better management of educational institutions are the basis for better education. Thus, IIAI-AAI 2012 provides an international forum for researchers, scientists, engineers, industry practitioners, and students throughout the world to share their experiences, new ideas, and research results about all aspects of computer and information science. The conference received a total submission of 180 papers from 10 different countries/regions. These papers are refereed by 61 Program Committee Members After careful review, 52 papers were selected as regular papers and 22 papers were selected as short/poster paper to be presented at the conference and published in the conference proceedings. We would like to thank all the researchers who submitted papers to this conference and we are very happy to have with us those who are accepted.