Emotional and motivational ITS architecture

Considering that emotional variations interfere in the academic production of a student, it is paramount to make intelligent tutoring systems able to cope with this issue. Although the expert overlay student model approach does consider pedagogic and disciplinary aspects, it does not explicitly deal with emotional and motivational questions. This paper proposes an emotional model, by specifying the variables to be captured during the student´s interaction with a traditional expert overlay ITS, and suggests ways to diagnose the behaviour and the temperament of the student, taking in account transient and permanent behavioural aspects. Besides, it works out the incorporation of motivational issues in the expert overlay approach, making it able to help the student in an individual basis taking into account not only pedagogical questions, but also emotional and motivational aspects.