• DocumentCode
    2000992
  • Title

    The wizard of cause

  • Author

    Walling, Kathryn A. ; Strange, Catherine L.

  • Author_Institution
    IBM Co., Boulder, CO, USA
  • fYear
    1993
  • fDate
    5-8 Oct 1993
  • Firstpage
    259
  • Lastpage
    263
  • Abstract
    Error messages are usually the least-looked at, least paid attention to part of a software product. The importance of error messages is described. Twelve steps to make error messages more usable are suggested
  • Keywords
    help systems; utility programs; error messages; software product; wizard of cause; Application software; Computer displays; Computer errors; Cyclones; Documentation; Heart; Permission; Roads; Usability; Writing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 1993. IPCC 93 Proceedings. 'The New Face of Technical Communication: People, Processes, Products'
  • Conference_Location
    Philadelphia, PA
  • Type

    conf

  • DOI
    10.1109/IPCC.1993.593868
  • Filename
    593868