NGOSS-centric Framework of Telecommunication Electronic Commerce

Electronic commerce has sprung up in this era and has provided enterprises of all sizes with unprecedented opportunities for economic growth. Initially, electronic commerce focused only on customer-to-business and business-to-business web interaction. With the emergence of business process management and service-oriented technology, the focus has shifted to the development of e-services that integrate business processes and business models. The potential of electronic commerce has attracted telecommunication corporations - for example, Chunghwa Telecom, Singtel Telecom, and AT&T to build their electronic commerce environment on the Internet. Most of these worldwide telecommunication corporations have many kinds of operations support systems in the backend environment. Hence, TeleManagement Forum has started to consider the next generation of operations systems and software.