DocumentCode
2126295
Title
Centralization, standardization and refination on the electronic channel of the company
Author
Feng, Xu ; Xin Zhan Hong
Author_Institution
Sch. of Econ. & Manage., Beijing Univ. of Posts & Telecommun., Beijing, China
fYear
2012
fDate
21-23 April 2012
Firstpage
1712
Lastpage
1715
Abstract
The social informatization popularization, electronic self-service become development trend. Electronic channel development has become one of the core competitiveness of telecom operators. Three operators are already developing electronic channels. This article will focus on fine realization of electronic channel, and has strong practice and operability for electronic channel business development.
Keywords
service industries; telecommunication channels; telecommunication industry; electronic channel business development; electronic self service; social informatization popularization; telecom operators; Business; Communication networks; Consumer electronics; Educational institutions; Mobile communication; Wireless application protocol; CPC Model; Electronic channel; centralization; marketing;
fLanguage
English
Publisher
ieee
Conference_Titel
Consumer Electronics, Communications and Networks (CECNet), 2012 2nd International Conference on
Conference_Location
Yichang
Print_ISBN
978-1-4577-1414-6
Type
conf
DOI
10.1109/CECNet.2012.6201975
Filename
6201975
Link To Document