Exploring Business Process Transparency Concepts

Transparency has been, for long, a general requirement for democratic societies. According to Leite [6], transparency will be a central issue in producing software. This work assumes that, for providing software transparency, it is necessary that the processes to be supported or automated be transparent as well. As such, using a requirements point of view, it is necessary that organizations implement process transparency to enable transparency in their automation or support. This work is based on Business Process Management concepts, NFR framework and quality management.