Title :
A conversation analytic approach to the prediction of leadership in two to six-party audio conferences
Author :
Schoenenberg, K. ; Raake, A. ; Skowronek, J.
Author_Institution :
Deutsche Telekom Labs., Tech. Univ. Berlin, Berlin, Germany
Abstract :
When evaluating the Quality of Experience (QoE) of audio conferences the participants talking behaviour is critical for their quality judgement. A dominant person, for instance, who talks and interacts a lot is likely to be more disturbed by conversation-related impairments than a less active person. Social interaction analysis provides reliable nonverbal audio features to predict dominance in face-to-face meetings. However, little is known about pure audio conferences. This is why this study investigates common dominance features for audio-only conferences. In the first part, we look at different group sizes and whether prediction models exist that predict the leader for two-to six-party audio-only conversations. In a second step, we apply the best model to an unknown audio conferencing dataset. Finally, we tested if dominance features are associated to the assigned caller or a particular person in each group and how the callers talking behaviour is related to perceived quality.
Keywords :
teleconferencing; QoE; audio conferences; conversation analytic approach; conversation-related impairments; leadership prediction; quality of experience; Analysis of variance; Bandwidth; Lead; Logistics; Niobium; Predictive models; Speech; Audio conferencing; conversation analysis; dominance prediction; group leadership; social interaction;
Conference_Titel :
Quality of Multimedia Experience (QoMEX), 2011 Third International Workshop on
Conference_Location :
Mechelen
Print_ISBN :
978-1-4577-1333-0
Electronic_ISBN :
978-1-4577-1334-7
DOI :
10.1109/QoMEX.2011.6065688