Title :
Knowledge Mediation and Boundary-Spanning in Global IS Change Projects
Abstract :
The purpose of this paper is to develop a systematic understanding of how organizational knowledge is brokered and becomes embedded in the social network structures of boundary-spanning change projects. Drawing on a two-year study of major IS change projects in a global consultancy organization, I explore the various mechanisms by which different forms of knowledge are defined, legitimized, and communicated across virtual networks of practice, how boundary-spanners are selected, and how they mediate various forms of knowledge-domain boundary.
Keywords :
information management; knowledge management; organisational aspects; project management; boundary-spanning change projects; global IS change projects; global consultancy organization; knowledge communication; knowledge defination; knowledge legitimization; knowledge mediation; knowledge-domain boundary; organizational knowledge; social network structures; virtual networks; Collaboration; Electronic commerce; Knowledge engineering; Organizations; Social network services; Software; Boundary-spanning collaboration; Distributed knowledge coordination; IS change projects;
Conference_Titel :
System Sciences (HICSS), 2015 48th Hawaii International Conference on
Conference_Location :
Kauai, HI
DOI :
10.1109/HICSS.2015.466
