Title :
Research of enterprise strategic performance evaluation system based on partial least square-structural equation modeling
Author :
Zhong-hua, Zhao ; Xiao-feng, Ju
Author_Institution :
Sch. of Manage., Harbin Inst. of Technol., Harbin, China
Abstract :
This paper on the integration of multiple enterprise performance evaluation methods build a new of 5-dimensional 21-index system of performance evaluation model of enterprise, and with PLS structural equation modeling empirical. Result shows that enterprise performance evaluation focused from purely financial index to non-financial index, especially internal employee learning and growth in a modern enterprise performance evaluation of the most important factor. Customer satisfaction degree is also important. Enterprise internal progress influence enterprise strategy more and more, so enterprise should improve the employee quality to be able to make the customer to be pleased, can hold the more market share, can enable the enterprise obtain more profit. In enterprise more new product exploitation and employee worked efficiency improved can bring more income for enterprise.
Keywords :
customer satisfaction; financial management; least squares approximations; personnel; profitability; statistical analysis; strategic planning; PLS structural equation modeling; customer satisfaction degree; employee quality; enterprise strategic performance evaluation system; financial index; income; internal employee growth; internal employee learning; market share; partial least square; product exploitation; Analytical models; Customer satisfaction; Equations; Indexes; Mathematical model; Performance evaluation; Reliability; enterprise performance evaluation; index system; partial least squares; structure equation modeling;
Conference_Titel :
Management Science and Engineering (ICMSE), 2011 International Conference on
Conference_Location :
Rome
Print_ISBN :
978-1-4577-1885-4
DOI :
10.1109/ICMSE.2011.6069992