DocumentCode :
2266159
Title :
An approach to consolidate and optimize monitoring solutions
Author :
Richter, Christian ; Schaaf, Thomas
Author_Institution :
Leibniz Supercomput. Center (LRZ), Garching, Germany
fYear :
2012
fDate :
16-20 April 2012
Firstpage :
1364
Lastpage :
1367
Abstract :
Like most IT service providers, the Leibniz Supercomputing Centre (LRZ) is facing the challenge of managing complex monitoring solutions, consisting of various tools offering monitoring capabilities for the different systems and applications in support of the services provided. Monitoring encompasses a wide range of functional aspects, and therefore it is hardly possible to significantly reduce the portfolio and number of tools. High administration effort and expensive licensing are typical consequences. This short paper introduces a systematic and holistic approach that shall help an IT service provider to analyze their entire monitoring environment. Further, this method provides guidance on how to consolidate the tool landscape and optimize tool support for IT Service Management (ITSM) processes.
Keywords :
DP management; IT service management process; IT service provider; Leibniz Supercomputing Centre; information technology; monitoring solution consolidation; monitoring solution optimization; Conferences; Electronic mail; Licenses; Linux; Monitoring; Portfolios;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Network Operations and Management Symposium (NOMS), 2012 IEEE
Conference_Location :
Maui, HI
ISSN :
1542-1201
Print_ISBN :
978-1-4673-0267-8
Electronic_ISBN :
1542-1201
Type :
conf
DOI :
10.1109/NOMS.2012.6212075
Filename :
6212075
Link To Document :
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