Title :
An enhanced approach to support collaborative systems evaluation
Author :
Huang, Josie P H
Author_Institution :
Sch. of Comput. & Math. Sci., Glasgow Caledonian Univ., UK
Abstract :
In this paper, a lifecycle-based within stakeholder-oriented approach is introduced. In order to provide a conceptual understanding of the evaluation of collaborative systems to support development of a virtual enterprise, a case study was carried out within DIECoM (distributed integrated environment for configuration management), an EC Framework V project. With the lessons learned from DIECoM, a need for further improvement in the approach is indicated. The lifecycle-based approach is therefore revised and a sequence derived: defining an evaluation plan, user requirements analysis, designing instruments, implementing the evaluation instruments, using feedback from users to modify the instruments and follow up. Moreover, it highlights needs to be addressed by further research.
Keywords :
configuration management; electronic data interchange; groupware; organisational aspects; project management; project support environments; virtual enterprises; collaborative systems; configuration management; distributed integrated environment; stakeholder-oriented approach; user requirements analysis; virtual enterprise; Collaborative work; Costs; Environmental management; Feedback; Instruments; International collaboration; Online Communities/Technical Collaboration; Organizational aspects; Project management; Virtual enterprises; collaborative systems; lifecycle-based approach;
Conference_Titel :
Enabling Technologies: Infrastructure for Collaborative Enterprises, 2004. WET ICE 2004. 13th IEEE International Workshops on
Print_ISBN :
0-7695-2183-5
DOI :
10.1109/ENABL.2004.12