Recommending Domain Experts in a Social Network

Author

Silva, Edeilson M. ; Pinto, Eduardo Ribas ; Costa, Ricardo A. ; Schmitz, Lucas R B ; Meira, Silvio R L

Author_Institution

Centro de Inf., Univ. Fed. de Pernambuco - UFPE, Recife, Brazil

fYear

2009

fDate

5-7 Oct. 2009

Firstpage

184

Lastpage

192

Abstract

This paper presents the expert recommender system, called SWEETS, in its version 2.0, and its implementation in the environment A.M.I.G.O.S., a web based social network (WBSN). This environment is used as a communication and cooperation tool among employees from C.E.S.A.R. - a Brazilian innovative institute in software products. SWEETS uses folksonomy´s emergent ontology to spread the employees´ tacit knowledge throughout the company and thus an interaction improvement will be developed among them. By this, the communication and cooperation among the C.E.S.A.R. employees tend to significant improvements.

Keywords

expert systems; groupware; recommender systems; social networking (online); A.M.I.G.O.S.; Brazilian innovative institute; C.E.S.A.R; SWEETS; Web based social network; cooperation tool; domain experts; expert recommender system; folksonomy emergent ontology; software products; Knowledge Management; Ontolog; Recommender systems; Social Network;

fLanguage

English

Publisher

ieee

Conference_Titel

Sistemas Colaborativos (SBSC), 2009 Simposio Brasileiro de

Conference_Location

Fortaleza, Ceara

Print_ISBN

978-1-4244-5292-7

Electronic_ISBN

978-0-7695-3918-8

Type

conf

DOI

10.1109/SBSC.2009.27

Filename

5460499