Financial fraud detection using social media crowdsourcing

Detecting financial fraud is a daunting challenge for banks and credit card companies due to massive amount of transaction data and wide diversity of user behaviors [1]. In recent years social media has demonstrated the capability of crowdsourcing in a broad range of applications, e.g., disseminating breaking news, launching marketing campaigns, and tracking the flu [2], [3], [4]. Inspired by these novel applications, this paper explores the benefits of social media crowdsourcing, in particularly the tweets, re-tweets and comments from Twitter online social network for effectively detecting financial fraud events.