DocumentCode :
2379685
Title :
Cross-cultural communication challenges within international transfer of aircraft production
Author :
Malm, Anna ; Björkman, Mats ; Johansen, Kerstin
Author_Institution :
Dept. of Manage. & Eng., Linkoping Univ., Linkoping, Sweden
fYear :
2011
fDate :
8-10 June 2011
Firstpage :
835
Lastpage :
841
Abstract :
The research within this paper identifies three main categories of cross-cultural communication challenges within international transfer of aircraft production. The first category is organizational structure, hierarchy and delegation of responsibility the second category is consensus behavior and avoidance of conflicts and the third category is individual motivation factors. Furthermore, the paper discusses the need for specific types of cross-cultural training that can be one solution for reducing the problems and difficulties that cultural challenges may induce. The case study indicates that it is important for Aeronautics, a Swedish enterprise, to apply organized cross-cultural training in combination with technical training. To secure the presence of cross-cultural training, suitable types of cultural training could be included in the working process/routine for how to conduct a production transfer.
Keywords :
aerospace industry; aircraft manufacture; cultural aspects; industrial training; organisational aspects; outsourcing; Swedish enterprise; aircraft production; cross-cultural communication challenges; cross-cultural training; individual motivation factors; international transfer; organizational structure; technical training; Companies; Cultural differences; Global communication; Production; Training; aircraft production; cross-cultural communication; cross-cultural training; cultural challenges; offset; outsourcing; transfer;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Computer Supported Cooperative Work in Design (CSCWD), 2011 15th International Conference on
Conference_Location :
Lausanne
Print_ISBN :
978-1-4577-0386-7
Type :
conf
DOI :
10.1109/CSCWD.2011.5960215
Filename :
5960215
Link To Document :
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