Title :
The back-office of e-government (managing information domains as political economies)
Author :
Homburg, Vincent ; Bekkers, Victor
Author_Institution :
Fac. of Social Sci., Erasmus Univ., Rotterdam, Netherlands
Abstract :
Many governmental organizations are setting up e-government initiatives to improve the delivery of services to citizens. Often, these initiatives require information exchange in networks of various governmental organizations in so-called back-offices. In this article, resource dependence theory and information property rights theory are used to analyze the complex mixture of cooperation and conflict that arises in these networks. The authors conclude that the use of novel process management techniques is a promising and fruitful alternative to the use of more ´traditional´ project management techniques in the development of interorganizational, back-office information systems.
Keywords :
DP management; electronic data interchange; government data processing; industrial property; information resources; information systems; management of change; project management; public administration; citizen service delivery; conflict; cooperation; e-government; information domain management; information exchange; information property rights theory; interorganizational back-office information systems; networks; political economies; process management techniques; project management techniques; resource dependence theory; Aerodynamics; Electronic government; Information analysis; Information management; Information systems; Management information systems; Monopoly; Organizing; Project management; Spine;
Conference_Titel :
System Sciences, 2002. HICSS. Proceedings of the 35th Annual Hawaii International Conference on
Print_ISBN :
0-7695-1435-9
DOI :
10.1109/HICSS.2002.994077