DocumentCode
2394864
Title
The impact of information technology in process redesign: a study of DHL
Author
Tan, Michael S T ; Neo, Boon-Song
Author_Institution
Sch. of Accountancy & Bus., Nanyang Technol. Univ., Singapore
fYear
1994
fDate
22-26 Aug 1994
Firstpage
38
Abstract
Describes examples of innovative IT and systems in an avant-garde global company in the international air express (“courier”) industry, and discusses the corresponding business reengineering effects
Keywords
goods dispatch data processing; information technology; systems re-engineering; DHL; IT impact; business reengineering effects; case study; courier industry; global company; information technology; international air express industry; process redesign; Aerospace industry; Aircraft; Asia; Business communication; Business process re-engineering; Companies; Documentation; Information management; Information technology; Investments;
fLanguage
English
Publisher
ieee
Conference_Titel
TENCON '94. IEEE Region 10's Ninth Annual International Conference. Theme: Frontiers of Computer Technology. Proceedings of 1994
Print_ISBN
0-7803-1862-5
Type
conf
DOI
10.1109/TENCON.1994.369339
Filename
369339
Link To Document