DocumentCode :
2408256
Title :
Crisis-Response in the Port of Rotterdam: Can We do Without a Facilitator in Distributed Settings?
Author :
Appelman, Jaco H. ; Van Driel, Jasmina
Author_Institution :
Delft University of Technology, The Netherlands
fYear :
2005
fDate :
03-06 Jan. 2005
Abstract :
Group Support Systems (GSS) are increasingly present in different organizational configurations. One way to stimulate sustained use of a GSS is to consciously design recurring processes that support mission critical tasks. Based on this notion the first two phases of a crisis response process in one of the main harbors in the world were modeled and redefined in terms of thinkLets. This delivered a process design that was supported by a GSS. The aim of the project was to design and execute the situational awareness phase in a distributed fashion and to do it faster and more effective than the current same-time same-place process.
Keywords :
Accidents; Collaboration; Collaborative software; Collaborative work; Crisis management; Mission critical systems; Performance analysis; Process design; Technology management; Testing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2005. HICSS '05. Proceedings of the 38th Annual Hawaii International Conference on
ISSN :
1530-1605
Print_ISBN :
0-7695-2268-8
Type :
conf
DOI :
10.1109/HICSS.2005.177
Filename :
1385261
Link To Document :
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