DocumentCode :
2426181
Title :
A Novel Usability Matrix for ERP Systems Using Heuristic Approach
Author :
Faisal, Chaudhry Muhammad Nadeem ; Tariq, Sohail ; Ahtram, Tooba ; Abbasi, Muhammad Shabbir ; Sarwer, Sameet ; Selamat, Ali
Author_Institution :
Dept. of Comput. Sci., Nat. Textile Univ., Faisalabad, Pakistan
fYear :
2012
fDate :
20-21 Oct. 2012
Firstpage :
291
Lastpage :
296
Abstract :
There are two types of systems, computerized and socio-technical systems. Socio-technical systems are complex and deals with technical operations by involving users. The usability is the study that discusses the user philosophy in Socio-technical systems. It is very older term and previously named as software psychology. It debates on diverse variables that help to improve the software usability. The continuous changes in user´ demands, situations, and environment also have deep impact on software usability. These changes acquire experts and developers intention to gather more and more humans´ factors. In this extended paper we proposed a usability heuristic for the appraisal to the context of ERP applications. Enterprise resource planning system (ERP) used to manage business-processes and to provide past records for decision-making. The proposed heuristic for evaluation is based on qualitative review of previous literature. Beside literature the series of empirical studies were also conducted by segregating the user´ on the bases of their roles in organization.
Keywords :
business data processing; decision making; enterprise resource planning; matrix algebra; ERP system; business-process; computerized system; decision-making; enterprise resource planning system; heuristic approach; socio-technical system; software psychology; software usability; usability heuristic; usability matrix; Context; Decision making; Information systems; Organizations; Usability; enterprise recourse planning; heuristics evaluation; human computer interaction; usability engineering; user interfaces;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Management of e-Commerce and e-Government (ICMeCG), 2012 International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4673-2943-9
Type :
conf
DOI :
10.1109/ICMeCG.2012.34
Filename :
6374927
Link To Document :
بازگشت