Title :
Research on the influences of staff´s psychological factors to total quality management practices: An empirical study of Chinese manufacturing industry
Author :
Xu, Yanmei ; Zhu, Jing ; Huang, Lucheng ; Zheng, Zhaohong ; Kang, Jian
Author_Institution :
Sch. of Manage., Grad. Univ. of Chinese Acad. of Sci., Beijing, China
Abstract :
This paper presents results of an empirical study on the influences of staff´s psychological factors to total quality management practices. SEM technique was used to analyze the data we gathered by face to face questionnaire investigation of manufacturing industry in Shanghai China. The results show that quality consciousness, staff´s ability, Quality attitude and staff´s interest have significant positive impacts to TQM practices, and the standardized regression weights are 0.772, 0.720, 0.539 and 0.666 respectively. Staff´s feeling doesn´t show significant effect to TQM practices.
Keywords :
data analysis; industrial psychology; manufacturing industries; personnel; professional aspects; regression analysis; total quality management; China; SEM technique; Shanghai; TQM practices; data analysis; manufacturing industry; quality attitude; quality consciousness; staff ability; staff interest; staff psychological factors; standardized regression weights; total quality management practices; Companies; Educational institutions; Lead; Mathematical model; Psychology; Quality awards; Total quality management; Psychological factors; Quality Management;
Conference_Titel :
Management of Innovation and Technology (ICMIT), 2012 IEEE International Conference on
Conference_Location :
Sanur Bali
Print_ISBN :
978-1-4673-0108-4
DOI :
10.1109/ICMIT.2012.6225822