Electronic government: perspectives from e-commerce

With the advent of the Digital Age, new technologies of e-commerce might be successfully employed to increase citizens´ access to public information, to support interaction with public departments, and to enhance local, regional, national, and supranational governments´ responsiveness to citizens´ current needs and future expectations. The paper explores e-government from an e-commerce perspective and examines various aspects of techniques, methods and tools ranging from business process reengineering to knowledge management to agent technology, which can support efforts of modernizing government