Title :
Revisiting ERP systems: benefit realization
Author :
Hawking, Paul ; Stein, Andrew ; Foster, Susan
Author_Institution :
Sch. of Inf. Syst., Victoria Univ., Melbourne, Vic., Australia
Abstract :
Many companies initially implemented their ERP systems to solve Y2K and disparate systems issues. These same companies are now looking at a how to strategically leverage their investment in these systems through the implementation "second wave" functionality. This paper identifies the expected and actual benefits of "second wave" implementations. In addition it identifies barriers, which limit the benefit realization. The findings reinforce that ERP implementations are people focused projects which rely heavily on change management for success.
Keywords :
enterprise resource planning; investment; management of change; strategic planning; ERP systems; benefit realization; change management; investment; Asset management; Australia; Companies; Computer aided manufacturing; Enterprise resource planning; Financial management; Information systems; Investments; Manufacturing industries; Marketing and sales;
Conference_Titel :
System Sciences, 2004. Proceedings of the 37th Annual Hawaii International Conference on
Print_ISBN :
0-7695-2056-1
DOI :
10.1109/HICSS.2004.1265554
