Enhancing group activities with multidimensional communication in collaborative workspace

In collaborative workspaces, users of a group communicate with other group members through information artefacts in their activities. While they are working, they can create additional small groups for inter and intra communications based on their preferences. Hence, at any specific time, a collaborative user is associated with more than one group and activity for single and multi-dimensional communication. The relationships between users, groups and activities are very complex and become a barrier to any group activities in having seamless communications. In this paper, we identify important features for single dimension and multi-dimensional communications in five domains of collaborative applications. Then, we analyze the important factors for designing mechanism to support the multi-dimensional communication based on user preference. The findings emphasize eight crucial parameters for a multi-dimensional communication in collaborative workspaces. Thus, the user-based multi-dimensional communication is significant in promoting flexible coordinating mechanism for group activities.