Empirical Investigation of the Cognitive Factors that Influence the Continued Use of Smartphones by College Students Who are Using Smartphones to Participate in the Future Global Distributed Teams

Understanding the factors that influence the continuance in usage of smartphones in globally distributed teams is extremely helpful because most organizations are encouraging employees to use smartphones or bring your own device for self-advancement, job promotion, job security, performance, effectiveness, productivity, and service quality. To date, to the best of our knowledge, there are no published studies that have investigated the influence of cognitive trust and familiarity on smartphone continuance usage. The lack of knowledge relating to factors that influence smartphone continuance usage at the individual level that has the potential to enhance globally distributed teams motivated us to fill the gap in the literature, and to develop our model from the Visual Perception Theories. Our model indicates that both familiarity with a smartphone and cognitive trust in the integrity of a smartphone have a positive and significant effect on smartphone continuance usage. Also, both accessibility of smartphone and smartphone satisfaction have a positive and significant effect on cognitive trust in the integrity of a smartphone. These findings contribute to the Visual Perception Theories literature.